Privacy Policy
VPN - Fast Proxy & AdBlock July 26, 2024
This document describes the practices our development team follows in managing, utilizing, and gathering the personal information of our users ("you"). It specifically addresses the procedures associated with our VPN - Fast Proxy & AdBlock services and excludes our website or other offerings. Please be aware that this policy may be updated, and we advise you to check it periodically. Should changes be made, we will inform you via email, in-app notifications, or other methods previously agreed upon.
DATA WE DO NOT COLLECT
We are committed to being open about the data we do not acquire. Notably, we do not monitor or retain any information about your usage of the VPN, such as the apps, services, or websites you visit. Additionally, we do not store your original IP address, the IP address of the VPN server, nor do we keep logs of DNS queries.
DATA WE COLLECT
At VPN - Fast Proxy & AdBlock, the privacy and security of our users are our utmost priorities. We are dedicated to being transparent about the data we do collect, as we believe transparency is essential for maintaining trust. Below is a detailed account of the data types we collect, including how and why they are necessary:
USER ACCOUNT INFORMATION
Registration Date: Automatically recorded when you sign up (e.g., 2018/09/01).
Subscription Information: Automatically captured when you purchase a subscription and includes the duration of your subscription (e.g., 2018/09/01 - 2018/10/01).
This information is primarily collected to facilitate customer support.
COLLECTION OF DEVICE AND APP USAGE DATA
Every time you launch the VPN - Fast Proxy & AdBlock app, we log specific details such as your device's operating system version (e.g., iOS 11.3.1-10,000,000) and the version of the app you're using (e.g., Version 6.1_132_432908b). Additionally, we track daily user activity (e.g., 2018/09/01-19,000,000) and analyze geodemographic information provided by platforms like the App Store and Google Play Store (e.g., US-100,000,000). This information aids us in understanding user patterns, guiding product evolution, and improving both user experience and app performance.
VPN USAGE DETAILS
During each VPN session, we automatically capture the server's location (e.g., US-California server 1) and the exact time of connection (e.g., Connected@15:30 2018/05/15). We also document any connection errors (e.g., Error_Userdoesnotallowconfiguration) and the type of network used (e.g., 4G), using data from analytics providers. This information is vital for diagnosing issues and improving the quality of our VPN service. For your privacy, we remove this data from our systems after 96 hours.
ADDITIONAL DATA COLLECTION
We monitor data concerning app crashes and user interactions within the app to evaluate its performance and how users interact with its features. We also gather advertising identifiers, such as the iOS IDFA or Android's advertising ID, essential for assessing our app's operations and supporting our free VPN service. We ensure that this information is not distributed to any third-party advertisers.
For more information on our analytics partners:
AppMetrica: https://metrica.yandex.com/ about/info/privacy-policy
Facebook: https://business.facebook.com/ privacy/explanation
Appsflyer: https://www.appsflyer.com/ product/data-privacy/
COMMITMENT TO PROTECTING YOUR PRIVACY
Protecting your personal information is our top priority, and we've implemented stringent security measures to safeguard it:
Access to sensitive data is strictly limited to key personnel based on their role requirements.
All VPN usage data is deleted from our systems 96 hours after collection.
Our privacy team regularly updates our policies to stay aligned with evolving regulations and standards, ensuring robust data protection.
If you have any privacy-related questions, you can reach out to us at support@vpnfast-proxy.com, and we will respond within 48 hours.
COOKIE USAGE POLICY
Our website uses cookies to enhance functionality and improve your browsing experience in the following ways:
Session cookies keep track of your preferences and login details.
We use Google Analytics to monitor our website’s performance and analyze our marketing efforts. For details on how Google Analytics handles data, please visit their privacy policy here: https://policies.google.com/technologies/types.
GDPR COMPLIANCE
Under the General Data Protection Regulation (GDPR), individuals covered by this regulation have rights including:
Being informed about the data collected by VPN - Fast Proxy & AdBlock, as outlined in this policy.
Obtaining a copy of their data within 30 days.
Correcting any inaccuracies or incomplete information in their personal data.
Requesting deletion of their data, except where legal obligations require retention, such as for tax purposes.
Halting the processing of their data.
Receiving their data in a common format within 40 days.
Objecting to the processing of their personal data and receiving information on any profiling or automated decision-making.
POLICY UPDATES
We recommend regularly visiting this page for any changes to our privacy policy. Updates are noted here, and the date of the most recent revision is always provided. Continuing to use our service after updates indicates your acceptance of the new terms. If changes significantly affect your rights or obligations, we will notify you in advance via our service announcements, direct communication, or other suitable methods.
CONTACT US
For questions regarding our Privacy Policy, please contact us at support@vpnfast-proxy.com.